Magruder offers Adult and Pediatric After Hours Virtual Care
What is Magruder Virtual Care?
- Refers to the ‘virtual visits’ that take place between patients and clinicians through a secure communication platform. This digital technology allows virtual visits to occur in real-time, from separate locations and only requires an internet connection.
- Magruder Virtual Urgent Care is available 8 pm to 7 am, 7 days a week.
- Intake is a few questions related to your minor illness or injury and takes approximately 3-5 minutes.
Who makes the diagnosis?
- Upon completion of the intake and insurance or self-pay information, patients are connected with a Magruder Virtual Care provider via a secure video call for diagnosis and treatment.
- Once the patient has answered all the interview questions, an emergency experienced Magruder Virtual Care provider physician (MD/DO), nurse practitioner (NP) or physician assistant (PA) will review symptoms, make a diagnosis and develop a treatment plan.
Can I get a prescription?
- Magruder Virtual Care providers are licensed and able to prescribe certain medications as part of your care plan, if clinically appropriate.
- We do not provide prescriptions for pain medication or narcotics.
Do I have access to records of my virtual care visit?
- Yes, you can access your records at any time through your Magruder Virtual Care account.
- You have the option to print or forward your records to your Primary Care provider or another clinician.
I need help with my virtual care visit. Who can I contact?
- Client success specialists are available 24/7 to help with non-clinical questions or requests. Speak to a specialist at 1-855-606-0777.
How do I update my insurance information in my account?
- Log in to your account and select “Profile and History”
- Select “Patient Details” and “Edit Profile”
- Go to the Benefit Groups dropdown and select your insurance from the available list of options
- Add the Member/Subscriber ID, select “Update Profile”.
