Magruder Hospital Awards
The last decade here at Magruder has been really focused on patient care and satisfaction that has led to a remarkable transformation in our delivery of healthcare. Magruder is a small critical access hospital that is technologically advanced and patient centered. All of the services we do offer, they come with a high level of satisfaction and positive outcomes for patients. And for our patients that need more specialized services, we have regional partnerships in place to make sure patients get the care they need.
Magruder Medical Group receives 2023 Press Ganey Human Experience Guardian of Excellence Award®
Magruder is pleased to announce that the Magruder Medical Group has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in the category of patient experience.
The Press Ganey HX Guardian of Excellence Award® puts the Magruder Medical Group in the top 5% of healthcare providers nationally in delivering patient experiences over the last year. Magruder providers and staff work hard to make sure patients can get in to see the providers as quickly as possible. They also make themselves available to answer questions and help with any referrals for testing and follow up. Ensuring ease of access when patients need us for healthcare is a major focus in our outpatient clinics and at the hospital.
Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
Regarding this award, Magruder President and CEO Nick Marsico said “I am extremely proud of the Magruder Medical Group for achieving such distinguished recognition on a national level, but I am not surprised at all. Our physicians, providers, staff, and clinic leadership all understand the importance of delivering the highest quality care with compassion and respect to all our patients. This team exemplifies our values every day while living our mission of Improving Lives Together.”
"This award symbolizes the Magruder Medical Groups commitment to raising the bar for healthcare standards, inspiring a culture of continuous improvement and innovation across the human experience," said Patrick T. Ryan, CEO and chairman at Press Ganey. "It underscores the importance of placing patients, healthcare professionals, and industry partners at the core of our work, fostering a future where exceptional healthcare experiences are not just goals, but tangible achievements."
Magruder Wound Healing Center Recognized for Clinical Excellence in Patient Satisfaction and Wound Healing Rates.
Physicians, leaders and clinicians at Magruder Hospital are proud to announce that The Magruder Wound Healing Center has been awarded the prestigious Center of Distinction award by Healogics®, the nation’s largest provider of advanced wound care services. The Center achieved outstanding clinical outcomes for twelve consecutive months, including a patient satisfaction rate higher than 92 percent. This recognition is a testament to the exceptional care and dedication demonstrated by the physicians, leaders, and clinicians at the Magruder Wound Healing Center.
The Magruder Wound Healing Center is a member of the Healogics network of over 600 Wound Care Centers® and offers highly specialized wound care to patients suffering from diabetic foot ulcers, pressure ulcers, infections and other chronic wounds.
Advanced wound care modalities provided by our wound care experts include negative pressure wound therapy, total contact casting, bio-engineered tissues, biosynthetic dressings and growth factor therapies.
The Magruder Wound Healing Center is located in the medical office building on Magruder’s campus. The center opened its door to patients on October 20, 2021 with the goal of helping patients heal wounds, prevent infections and reduce the risk of losing a limb. Magruder Hospital strives to have a culture that is driven by our values and behaviors, because we know that how we behave every day creates the culture around us. We focus on three values: integrity, ownership and compassion. By focusing on these 3 values, and some basic behaviors associated with each value, we earn and maintain the respect of our patients, co-workers and community. By holding ourselves accountable to demonstrating these values every day, we are building a culture that will propel our organization to the next level.
Magruder Hospital Receives Performance Leadership Award for Quality
Magruder Hospital has been recognized with a 2022 Performance Leadership Award for excellence in Quality. Given by The Chartis Center for Rural Health, the Performance Leadership Awards honor top quartile performance (e.g., 75th percentile or above) among rural hospitals in Quality, Outcomes and Patient Perspective. Magruder is 1 of 10 hospitals in Ohio to receive the award.
“These last few years in healthcare have been a challenge, which makes this award even more meaningful. Recognizing our physicians, providers and clinicians for the quality care they deliver to patients every day is very rewarding. Our teams do amazing work,” said Nick Marsico, Magruder’s President & CEO.
The Performance Leadership Awards are based on the results of the Chartis Rural Hospital Performance INDEX™, the industry’s most comprehensive and objective assessment of rural hospital performance. INDEX data is trusted and relied upon by rural hospitals, health systems with rural footprints, hospital associations and state offices of rural health across the country to measure and monitor performance across several areas impacting hospital operations and finance.
Magruder Hospital Again Earns 5-Star Rating from CMS
Magruder Hospital has once again achieved a five-star rating, the highest ranking possible, for overall quality of care from the Centers for Medicare & Medicaid Services (CMS). An overall star rating is based on how well a hospital performs across different areas of quality such as treating heart attacks and pneumonia, readmission rates, safety and timeliness of care, and overall patient experience.
Magruder’s rating is notable because it ranks the hospital among the top 10% of hospitals in the state of Ohio.
“Our patients are at the center of everything we do and these ratings show that our team is providing the right care for our patients, in the right ways and for the right reasons: to save lives,” said Nick Marsico, Magruder Hospital President & CEO. “It is gratifying to see that the hard work and commitment of our physicians and healthcare professionals has been recognized as being among our nation’s best. This designation from CMS shows we are delivering on our mission statement of Improving Lives Together.”
CMS rated more than 3,000 hospitals across the nation on a scale of one- to five-stars. Medicare based the star ratings on measures that include patient reviews and outcomes and infection rates. Any ranking above three stars is considered to be an above-average score. The government agency created the rating system to help consumers evaluate and compare quality care among hospitals in their communities.
To learn more about star ratings and Hospital Compare, visit medicare.gov/care-compare/.
Joint Commission's Gold Seal of Approval
The Joint Commission seeks to continuously improve health care for the public by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality. The Joint Commission evaluates and accredits more than 22,000 health care organizations and programs in the United States and is the nation's oldest and largest standards-setting and accrediting body in health care. Magruder Hospital has been honored to receive the Joint Commission's Gold Seal of Approval for each survey that has been conducted.
Critical Access Hospital
Magruder Hospital is a Critical Access Hospital. This designation was received on December 1, 2002.
Magruder's Laboratory Services
The Laboratory is accredited by the Commission on Laboratory Accreditation of the College of American Pathologists (CAP).
Imaging Services
Magruder's Imaging Services Department is accredited by the American College of Radiology (ACR). The ACR awards accreditation to facilities for the achievement of high practice standards after a peer-review evaluation of its practice. Board-certified physicians and medical physicists conduct evaluations. ACR accreditation helps assure our patients that Magruder provides the highest level of image quality and safety. The ACR process documents that our facility meets requirements for equipment, medical personnel and quality assurance.
Magruder Hospital is a member of the following national, state and regional organizations:
- American Hospital Association
- Ohio Hospital Association
- Hospital Council of Northwest Ohio
- Northwest Ohio Shared Services
- North Coast Healthcare Collaborative
- Vantage Health of Ohio
- Marblehead Chamber of Commerce
- Oak Harbor Chamber of Commerce
- Port Clinton Chamber of Commerce
